6 Piece Woodland Style Ceramic Fiber Log Set (For use with 30" burner ring)

Additional information about: 6 Piece Woodland Style Ceramic Fiber Log Set (For use with 30" burner ring)

Bring the beauty of the woodlands to your backyard! This ceramic fiber log set includes 6 realistic logs. Two logs measure 19 1/2 inches in length, and four logs measure 15 1/2 inches in length. Each log is colored to resemble natural wood from an old forest. As they are made from high-quality ceramic fiber, this log set will develp a glowing ember bed where the flame is hottest, enhancing the natural woodlands look of your fire pit! This ceramic fiber log set has been designed specifically for outdoor use and will enhance the flame in any above-ground or in-ground match-lit fire pit. This log set is designed for use with 24" fire pits.

 Our free shipping policy applies to items shipped via standard shipping to locations within the contiguous 48 states. Shipments to Alaska and Hawaii do not qualify for free shipping. Shipping is available to these areas; please contact our customer service department for a shipping quote. Free shipping does not include any expedited rate shipping or international shipping. International shipping is available; please contact our customer service department for a shipping quote.  The customer is responsible for all duties and taxes on international shipments.

 

Spotix, Inc. reserves the right to choose delivery type (parcel or freight), carrier, and service level of each shipment shipped via standard shipping.  Standard shipping for smaller items uses FedEx or the USPS; larger items will be shipped via freight carrier.  Once a shipment has a generated tracking number we are unable to change shipping addresses, speed of delivery, and time of delivery. Please contact our customer service department if you have any specific requirements for the delivery of a shipment.

 

All larger items shipped via freight carrier will require a signature at the time of delivery. You will be contacted by the freight company via the phone number you provided at the time of your order to set up a delivery time. Please provide us with a valid shipping address and phone number as we are not responsible for any storage or return shipping costs on merchandise not delivered due to the shipping company’s inability to contact a customer with the information provided to us.  If the item is returned because the shipping company could not reach you the item will be subject to our regular return policies.

 

Please take note of the following information if you are receiving a delivery by freight shipment:

 

·         When your order arrives verify that the pallet/piece count on the Bill of Lading (BOL) matches the number of pallets/pieces you receive.

o   If a pallet/piece is missing note this on the BOL before you sign.

o   Contact us immediately to let us know you are missing pallets/pieces.

·         Inspect the package for external and internal/concealed damage.

o   If external damage is found open the box and inspect for concealed damage before signing the BOL

o   Mark on the BOL that there is damage before signing the BOL.

o   If there is significant amounts of damage simply refuse the entire shipment and contact us immediately.

·         Signing your BOL without noting any damages states that you have received your freight in good condition and the shipping company is released from any responsibility for damage.