Return Policy

Our 100% Satisfaction Guarantee allows you to return any product within 30 days from the original shipment date for a full refund less the original outbound shipping fees.


Item(s) must be in new condition, with all original accessories and in the original packaging. The buyer is responsible for the return shipping charges. Once the item has been received in new, unused, and resale-able condition, inside its original packaging, your account  will be credited for the item, minus the cost of original outbound shipping.


Returns require a RMA #. Please email or call us to find out more.

Custom Gas Fire Pits

Do you need a custom designed fire pit or fire pit insert? We have built custom fire pits for both homes and businesses. Learn about custom fire pits

Fire Pit Parts & Accessories

Do you need a custom designed fire pit or fire pit insert? We have built custom fire pits for both homes and businesses. Shop for fire pit parts Shop for fire pit accessories

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