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American Fireglass Spark Ignition Fire Pit Kits, Rectangular Bowl Pans

by American Fireglass  | SKU: SS-AFPPKIT-Config

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3 Review(s)

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$309.95

Customer Reviews

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Works but.... Review by Mt
Value
Quality
Ok, the burner is good quality and was shipped in quality packaging. The igniter was broke and they had to send me another. The problem seems to be within the valve. On high it works great, putting out a lot of heat. In fact too much if windy, needs a glass surround. On low and medium it makes a loud hissing noise. My friend bought a burner here as well and does the same thing. I can not turn it lower so this is a problem.

The igniter works great and lights up quickly but keep back.

It also cracked my granite cover on the first use. I had called and had it fabricated to specs advised by spotix. Due to only being able to run it on high, the temperature was too great and cracked the granite.

I do like the burner and think it is of good quality, but I still need to work on some more kinks before I put another piece of granite on.

**Replied to by Adam S.

MT - sorry to hear that you had an issue with your granite, the whistling noise and large flames you are describing indicate the gas pressure/supply is too large. This is something that you would have your installer/gas plumber regulate in order to abide by the specifications listed in the manual. (3.5" - 7" W.C. for Natural Gas or 8" - 11" W.C. for Propane). Contact us at 877-374-6777 for any additional support. (Posted on 12/2/2016)
Good system igniter needs work. Review by Landscaper
Value
Quality
It is recommended that there be 3.5 to 4 inches of fire media. I used fire glass the igniter will not light the flame with the recommended depth. Had to pull the glass away in area so igniter will work. (Posted on 9/4/2016)
Helpful Staff and Great Product! Review by Sparky
Value
Quality
Each time I spoke with a representative from Spotix, they were very patient while listening and carefully answering all of my questions regarding my purchase and installation. Very knowledgeable and helpful staff. (Posted on 3/4/2016)

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